ASICS Gel Venture 6 Size 13: Returning Your Order

Are you looking to return your ASICS Gel Venture 6 Size 13? Look no further, as we've got a comprehensive guide to help you with the process. In this article, we'll cover everything from what's accepted for returns to how long it takes for refunds and exchanges.

What Can Be Returned?

Personalised items can only be returned if there's an issue with the personalisation or if the item is faulty. Our in-store team will be happy to assist you with any queries or concerns.

Preparation for Returns

Before sending back your ASICS Gel Venture 6 Size 13, make sure to have the following ready:

1. Proof of purchase: This includes your receipt or dispatch note.

2. The item(s) you wish to return: Make sure they're in their original condition with all tags and packaging intact.

Internet Orders Only

Please note that internet orders cannot be exchanged in-store. They must only be returned, and refunds will be processed accordingly.

Refund Process

Once your refund is processed, it'll show up in your account within 3-5 days. Please allow up to 14 working days for your return to be processed once we receive it back in our warehouse.

Statutory Rights

Our returns and exchange policy does not affect your statutory rights.

Important Dates to Note

* The refunds and exchange policy will resume as normal on Friday, 29th December.

* Please note that due to customer service reasons, we're unable to process refunds and exchanges between Tuesday, 26th December, and Thursday, 28th December, 2023.

* From Wednesday, 1st November, 2023, to Monday, 22nd January, 2024, our refund and exchange policy will be relaxed. Refunds and exchanges can be given at any time during this period as long as the goods are accompanied by a valid receipt.

Delivery Information

We deliver to over 175 countries worldwide. When ordering before 3pm, you can get your order delivered to your local store and ready for collection the same day. Delivery times vary depending on your location, but you can expect it to take around 3-7 working days.

For a more detailed breakdown of our delivery services, please visit our delivery page. We're currently offering free delivery on all orders over £70, with a fee of £3.99 for orders below that amount.

In-Store Pickup

Order before 6pm to receive your ASICS Gel Venture 6 Size 13 the following day for just £6.99. If you place an order by midnight each day, it'll be delivered two days from the next day!

Whether you're looking to exchange or return your ASICS Gel Venture 6 Size 13, our team is here to help. Contact us today to find out more about our returns and delivery policies.

Asics gel venture 6 size 13